Limited Warranty

At Zumafurniture, we stand behind our product quality. This Limited Warranty outlines our commitment to addressing defects and issues.

Warranty Coverage:

We warrant that our products are free from defects in materials and workmanship under normal use. This warranty covers manufacturing defects arising from the production process.

Dead on Arrival (DOA) Claims:

If your item arrives damaged, defective, or non-functional, notify us within 48 hours of delivery. Contact us at info@zumafurniture.com or +1 248-935-1526 with:

Your order number

Description of the issue

Clear photos showing the damage or defect

We will review your claim and, if approved, provide one of these resolutions:

Replacement of the defective item

Repair (if feasible)

Full refund to your original payment method

We cover all shipping costs for approved DOA claims.

What Is Not Covered:

This warranty does not cover:

Damage from misuse, abuse, or improper assembly

Normal wear and tear

Damage from accidents, negligence, or unauthorized modifications

Damage during customer-arranged transportation

Items marked "Final Sale" or sold "as-is"

Cosmetic damage not affecting functionality (unless reported within 48 hours as a DOA claim)

How to Make a Warranty Claim:

Contact our customer service team:

E-mail: info@zumafurniture.com

Tel: +1 248-935-1526

Provide your order number, defect description, and photos if applicable. Our team will review your claim and provide resolution instructions.

Remedy Limitation:

Our sole obligation under this warranty is to repair, replace, or refund the defective product at our discretion. We are not liable for indirect, incidental, or consequential damages from product defects.

Warranty Duration:

The DOA claim period is 48 hours from delivery. For other covered defects, contact us promptly upon discovery so we can assist you.

Store Information: Zumafurniture

Tel: +1 248-935-1526

E-mail: info@zumafurniture.com

Address: 809 Virginia Ave, Fairmont, WV 26554, United States

Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)